About the Book:Demonstrates how knowledge management can be used to enhance business processes. It focuses on the need to develop collaborative knowledge networks, which are increasingly global in nature and which support people with the technology needed to work across distance to foster the innovation needed to remain competitive in global environments.About the Author: IGOR HAWRYSZKIEWYCZ is Professor of Computing Sciences at the University of Technology, Sydney, Australia. Prior to joining the University of Technology, Sydney, he was a Principal Lecturer in Information Systems at the University of Canberra, Australia.IGOR HAWRYSZKIEWYCZ is Professor of Computing Sciences at the University of Technology, Sydney, Australia. Prior to joining the University of Technology, Sydney, he was a Principal Lecturer in Information Systems at the University of Canberra, Australia.